FAQs about the Noise App
The Noise App is a mobile application that has been developed to enable people to report noise pollution to their local authorities. It is available on both Android and iOS devices and has been created by Environmental Health Practitioners (EHPs) to improve the communication between the public and the authorities regarding noise issues. Below is a list of the most frequently asked questions about the Noise App.
1. How does it work?
The Noise App allows users to record noise levels and associated soundscapes and then send these recordings directly to their local authorities. The authorities can then use this information to investigate and take appropriate action to address the noise issues reported. The app also enables users to find out more information about their local authorities and any noise pollution regulations that apply in their area.
2. Is the Noise App free to download and use?
Yes, the Noise App is free to download and use. However, some local authorities may charge a small fee for processing noise complaints made through the app.
3. Is the Noise App available in all countries?
The Noise App is currently only available in the UK. However, there are similar apps available in other countries that allow people to report noise pollution in their area.
4. How accurate are the noise recordings made using the app?
The Noise App has been designed to capture accurate recordings of noise levels and soundscapes. However, there are some factors that can affect the accuracy of recordings, such as wind, background noise, and the quality of the user’s smartphone microphone. Users are advised to ensure that they are recording in a quiet area when using the app to ensure the most accurate readings possible.
5. How long does it take for authorities to respond to complaints submitted through the app?
The length of time it takes for authorities to respond to a noise complaint made through the Noise App can vary depending on the nature of the complaint and the workload of the local authority. However, most authorities aim to respond to noise complaints within 10 working days. If the complaint is considered to be urgent or severe, the authorities may respond quicker.
6. Can the authorities take legal action based on noise complaints made through the app?
Yes, if a noise complaint is valid, the authorities have the power to take legal action under the Environmental Protection Act 1990. This can include serving an abatement notice, which requires the person responsible for the noise to take action to reduce or eliminate the noise, or the imposition of a fine.
7. Can the Noise App be used to report noise issues outside of regular office hours?
Yes, the Noise App can be used to report noise issues at any time of the day or night. However, the authorities may not respond to noise complaints made outside of regular office hours unless the noise is considered to be urgent or severe.
Overall, the Noise App is a useful tool for people who are affected by noise pollution and want to report it to their local authorities. By using the app, users can help to improve the quality of life in their local area and ensure that appropriate action is taken to address noise issues.